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COVID 19 UPDATE - We are still delivering direct to your curb - Email us or Call us!

FAQ

1. HOW TALL ARE THE PLANTS?

Each variety grows at different speeds and obtains maturity in each pot at different heights, but generally for the most popular varieties being LILLY PILLYS, CONIFERS OR TREES we can advise the following.  SHRUBS AND OTHER HEDGING VARIETIES HAVE SMALLER HEIGHTS IN THEIR POT SIZES.

140mm - Approx 20-40cm

200mm - Approx 50 - 80cm

300mm - Approx 1m

400mm - Approx 1.4m to 1.5m

75L - Approx 1.6m to 2m

100L - Approx 2m plus

200L - Approx 2-3m plus

Please note all Approx heights are measured from the top of the pot.  Other varieties please ask us!

 

2. HOW DO I WORK OUT HOW MANY PLANTS I NEED TO CREATE A HEDGE

Firstly you need to measure the length of your designated area.  We recommend spacing plants as follows:

Smaller pot sizes 140mm to 300mm - every 50cm for a quicker forming hedge and up to 80cm apart for a slower forming hedge.

Larger pot sizes 400mm plus - every 80cm for a quicker and more immediate/instant hedge and up to 1.3m apart for a slower forming hedge.

If you are unsure about whether a particular pot size will fit into the width of the designated area please email or telephone us.

 

3. CAN WE VISIT THE NURSERY AND COLLECT THE PLANTS OURSELVES

Our plants come from wholesale nurseries which are not open to the public to view plants however most wholesale nurseries will allow pick up only once payment is received by us.  Please contact us to see if this can be organised.

 

4. HOW DO WE KNOW WHAT WE ARE GETTING

We can send you actual photos of the plants by email or MMS text.

 

5. IS THERE A MINIMUM ORDER

We have a minimum order requirement of $200 not including GST or delivery fee.  

 

5. HOW DO WE ORDER

You can order online using the shopping cart on the website to compile the type of plants and pot sizes you are after.  We do not allow you to checkout via our website, instead your order is sent to us via email and we will proceed to check availability and then forward you an Invoice for payment via email.

You can telephone us with your order and we will forward you an Invoice by email.

You can email your order through to us and we will forward you an Invoice by email.

 

6. WHERE DO WE DELIVER

Please visit our Delivery Information here.

Delivery is via truck not post.

We deliver along the East Coast of Australia from the Cairns down to Sunshine Coast, Brisbane, the Gold Coast, Northern NSW, Newcastle, Central Coast, Sydney, Wollongong, Melbourne & Adelaide.  For our Melbourne & Adelaide customers we prefer to source plants direct out of Victoria & South Australia due to more cost effective delivery fees.  

If you are unsure whether we can deliver to you please email or telephone us.

 

7. HOW LONG WILL MY PLANTS TAKE TO ARRIVE

Usually within a couple of days to a week from when we receive payment from you.

 

8. DO I NEED TO BE HOME TO RECEIVE MY PLANTS

As delivery is curb-side drop off, it is generally required and recommended that you or someone else is home to receive the plants and to help the driver unload and sign a delivery slip to acknowledge that you are happy with the plants (You can also arrange for a friend or neighbour if you are unable to be home). 

However if you order small pot sizes the delivery driver can leave these in a safe place at the front of your property.

Our semi-advanced and mature sizes 400mm, 75L, 100L, 200L & 400L will require you or a number of people to help the delivery driver to unload the plants.

The delivery driver is unable to walk the plants to your planting location.